Each collection booking is valid for 30 days. Any unused booking within the 30 days will be automatically cancelled, and the credits will be refunded to your PostCo account.

If you have made a collection booking and your parcel has arrived in your PostCo location, there will be a 14-day storage period. After the 14-day storage period, your parcel will be redirected to our warehouse, so be sure to collect it before then!

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